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Axed patient feedback service cost £1.2m

NHS England’s abandoned patient feedback service Care Connect cost on average £1,600 for every patient query resolved, a Freedom of...

Published: 16 Nov 2015

CQC releases NHS 111 inspection reports

The Care Quality Commission has published plans for regulating and inspecting NHS 111 services, and released reports on three pilot...

Published: 1 Jul 2015

Accenture wins NHSmail as crash reported

The Department of Health has announced that consultancy firm Accenture has won a £60 million contract to provide the new NHSmail service...

Published: 30 Jun 2015

Ambulance trust quits NHS 111 contracts

South Western Ambulance Service NHS Foundation Trust is pulling out of two NHS 111 contracts in the south west of England....

Published: 27 May 2015

Dr Foster focuses on data quality

Dr Foster has called for the quality of NHS data to be given the same priority as hitting targets....

Published: 22 Apr 2015

Labour manifesto fails to focus on IT

The Labour Party has launched its manifesto for the upcoming general election, promising a more integrated health and care system,...

Published: 13 Apr 2015

Calling up a storm

Thomas Meek looks at the troubled history of NHS 111 in the first of a short series of features looking at the major healthcare IT...

Published: 25 Mar 2015

Put GPs on NHS 111 calls - Hakin

Providers of the NHS 111 telephone service should have GPs on hand to provide clinical advice at peak times, according to NHS England’s...

Published: 19 Feb 2015

Fiddling figures a jail crime from April

NHS directors and senior staff who publish false or misleading information could face a two-year jail sentence as part of a crackdown...

Published: 10 Feb 2015

NHS 111 caught in onward referrals row

A “serious and urgent analysis” of NHS 111 is needed, the BMA has insisted, despite a row over figures for how many people it is referring...

Published: 5 Feb 2015
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