There is little doubt that instant messaging is being used by clinicians to share patient information – with all the related risks. John Safa believes that new guidance in the area and efforts to develop secure apps are welcome. But he argues that to truly address the issue requires a much more integrated approach to communication and data security across healthcare.
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It’s not just about instant messaging – we need an integrated approach to clinical communication
There is little doubt that instant messaging is being used by clinicians to share patient information – with all the related risks. John Safa believes that new guidance in the area and efforts to develop secure apps are welcome. But he argues that to truly address the issue requires a much more integrated approach to communication and data security across healthcare.