How digital change became cultural change at Medway NHS FT

With Michael Beckett, Director of IT, Medway NHS Foundation Trust

and Jenny Chong, Non-Executive Director, Medway NHS Foundation Trust

chair: Dr Anna Bayes, Medical Director at Altera Digital Health

Medway NHS Foundation Trust recently went live with its EPR, deploying in less than five months during a time when the trust was experiencing intense pandemic pressures. The EPR team were innovative and worked collaboratively across programme and clinical workflows, to achieve what their Director of IT called ‘the smoothest roll out [he’d] ever seen.’

In this session, you’ll hear:

• The story behind Medway being less digitally mature than other trusts, setting up the Innovation Institute and getting the trust prepared for EPR
• The EPR project itself and the research/development that took place, including the planning, training, deployment, and results
• How they managed to do it so quickly
• The importance of treating the project as a cultural change initiative, and how they engaged the workforce and kept them on side, as well as the importance of clinical leads/digital champions
• A birds eye view: how the case for EPR was made to the board, and what convinced them to push forward despite pandemic pressure
• The future and next steps with their EPR

Speakers
Michael Beckett
Director of IT, Medway NHS Foundation Trust

Jenny Chong
Non-Executive Director, Medway NHS Foundation Trust

Dr Anna Bayes

Dr Anna Bayes is Altera Digital Health Medical Director, International. She is a former NHS hospital doctor with over twenty years of experience working on IT and business change programmes in healthcare in the UK and worldwide. Anna has deep and extensive “hands on” knowledge of clinical safety, clinical governance, contractual requirements, design, delivery and deployment of clinical systems. In parallel she has experience in IT strategy generation, detailed requirements analysis, change management, qualitative and quantitative benefits realisation and process improvement activities in the context of Electronic Health Records and associated systems across the spectrum of healthcare delivery.