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NHS National Services Scotland won the Best Use of IM&T to Promote Patient Safety at last year’s BT e-Health Insider Awards for the Emergency Care Summary.
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EMAS answers 20 per cent more calls with Mitel
East Midlands Ambulance Service has coped with a 20% increase in calls while maintaining its emergency call answer times by implementing a new communications system. The service worked with ATC Solutions to review its call handling technology during the development of a new ambulance control centre in Nottingham. As a result, it introduced Mitel’s call […]
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Team spirit
At last year’s BT e-Health Insider Awards, a virtual team won team of the year, sponsored by NHS Connecting for Health. Daloni Carlisle met NHS Pathways – virtually.
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LAS system crashes again
The London Ambulance Service computer system crashed for nearly two hours on one of the busiest nights of the year so far. The crash hit the LAS on Saturday night, when a fault occurred in the computer-aided dispatch system. This feeds emergency calls into a computer and automatically alerts the nearest ambulance. As technicians worked […]
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Airwave cuts ‘will not affect ambulances’
Airwave has said that staffing cuts will not affect its ability to deliver new radio communications to ambulance services by the end of 2009. The emergency services communications network has made almost 100 redundancies across its departments in response to the economic downturn. These have sparked industrial action. About 180 members of the Communication Worker’s […]
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NHS Pathways go national
The Department of Health has given ambulance services approval to use NHS Pathways to offer alternative services to callers who do not need an ambulance response. The move means that ambulance services can now choose to train 999 operators to use the system, which allows them to make immediate referrals to local services that may […]
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SCR access widens again
Community pharmacists, end of life care teams and ambulance staff will gain access to the Summary Care Record in a series of pilot projects over the next few months, NHS Connecting for Health has revealed. The expansion in the types of NHS staff who can access the SCR will be piloted in early adopter primary […]
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Airwave on tube but few ambulances
The Airwave radio network has been rolled out on the London Underground and has been presented as a step forward for the troubled digital communications project.
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Barts virus caused ‘major internal incident’
Last November’s Mytob worm attack on the network of Barts and the London NHS Trust led to its ‘major internal incident’ plan being activated, with some ambulances redirected from A&E. The network failure was one of the most severe known to have occurred at an NHS hospital trust. To clean and restore the infected network, Barts […]
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On the right pathway
The latest column from NHS Connecting for Health looks at the work of the award winning NHS Pathways team.
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