After recent figures revealed that families are having to wait up to five years for an NHS Autism assessment, Health and Care Innovations (HCI) looked into what could be done digitally to adapt the current ‘referral’ model into an ‘immediate’ programme of care, where families are supported to ‘wait well’.

This case study will explore how HCI worked alongside teams at Torbay and South Devon NHS Foundation Trust and associated community organisations, to enhance the package of support available to families. Hosted on HCI’s existing multiple conditions app, CONNECTPlus, the project has involved the development a number of digital tools such as online assessment forms and behavioural diaries.

The aim of the project is to provide resources so parents and carers can gain a better understanding of their child’s developmental needs and how they can support them, alongside newly developed health trackers, questionnaires and diaries in order to create live and detailed records that can be shared with clinical teams, therapists and schools

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