Enabling clinicians to spend more time on patient care and less on administration is a key aim across healthcare IT and across all care settings. But with GPs sending and receiving enormous quantities of patient information, the need in primary care is perhaps particularly pressing.

How can GPs ensure they receive clinical correspondence without delay, enabling them to make the best decisions for patients? How can an audit trail be guaranteed? And how can service providers ensure they are able to easily share information with primary care, meeting the October 2018 deadline for delivering clinical correspondence securely and nationally to GP practices?

For InHealth – a leading provider of diagnostic services to the NHS and the independent sector for over 25 years – the answer has been Docman Connect. It integrates with InHealth’s patient management system, seamlessly sending diagnostic reports electronically as soon as they are available.

The solution digitally connects the organisation to GP Practices nationally, enabling correspondence to GPs to be sent digitally and instantly across the country. Providers are using Docman Connect to send a variety of clinical and non-clinical documents safely and securely, including electronic discharge summaries, ensuring timely delivery with a full audit trail.

Alyson Hicks, practice manager at White Lodge Medical Practice says: “We have made significant time savings as we no longer have to open, stamp and scan reports received or make so many calls to chase lost reports. This has undoubtedly transformed the way we work and ensures that we can give the best possible service to our patients.”

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