Imperial College to go live with Netcall’s contact centre solution
Imperial College Healthcare is to upgrade to Netcall’s cloud-based contact centre solution to improve patient engagement and productivity.
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Imperial College Healthcare is to upgrade to Netcall’s cloud-based contact centre solution to improve patient engagement and productivity.
The government is upgrading the NHS App to enable patients to choose providers, book appointments and receive test results, all in one place.
The government will develop a shared digital platform to allow up-to-date medical information to be shared between the NHS and care staff.
Thousands of patients are benefitting from an NHS initiative that uses AI to better support those living with long-term health conditions.

A pilot by South Tyneside and Sunderland NHS Foundation Trust is utilising technology to support digital access for kidney patients.
NHS Lothian in Scotland has made an AI-powered physiotherapy clinic available to nearly one million patients as part of a large-scale pilot.
Our latest Coffee Time Briefing covers robotic-assisted surgery at Queen Elizabeth Hospital and funding for DeepLife’s “digital twin” tech.
Royal Surrey has launched a digital toolbox to manage pre-op assessments, and is also trialling
Professor Ben Goldacre has told the Science and Tech Committee that Trusted Research Environments (TREs)
Imperial College London has agreed a deal with Allocate Software for its patient acuity methodologies
NHS Dorset has made two new appointments to its board with a new chief digital
The latest roundup features news from Birmingham Community Healthcare and Leeds Teaching Hospitals, who both