NHS Direct explores role in new NHS
NHS Direct may offer GP appointment booking to commissioning consortia as part of its plans to work with the new bodies running primary care.
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NAO draws on paper to show inefficiency
The NHS is spending almost £150m a year on printing and stationery, the National Audit Office has discovered in a report that uses paper as an example of the complexity and inefficiency of NHS procurement.
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NHS ‘wastes £1 billion on procurement’
The head of NHS Shared Business Services has said the health service wastes more than £1 billion a year by not effectively managing procurement.
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Call centres urged for GP appointments
GP appointment booking could be centralised in future with national or regional call centres used instead of local practice lines, a report commissioned by the Department of Health recommends.
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