The difference digital has made to some of the most complex patients in Cheshire and Wirral

NHS Continuing Healthcare – a complex package of care funded solely by the NHS – is vital for many people living with complex health needs. Speedy assessment of applicability is naturally crucial. For Cheshire and Wirral CCGs, that used to be a challenge – and then they went digital. Karen Smith, service lead for NHS Continuing Healthcare and complex care, explains more.