The technology includes three ‘virtual workers’, which actively monitor incoming referrals from the national GP eRS in real-time, 24 hours a day.
AI and Analytics 5
In an announcement made at NHS Expo – currently taking place in Manchester – it was revealed 150 acute hospital trusts and 7,110 GP practices have moved to the NHS e-Referral Service (e-RS) for sending and receiving all first outpatient appointments.
It is hoped that the exchange of referral information from GPs to hospital consultants will be improved once the new standards are implemented.
More than half of all hospital trusts in England – 79 in total – are now using the NHS e-Referral Service for outpatient appointments, NHS Digital has revealed.
The Health and Social Care Information Centre is developing a set of open APIs for its NHS e-Referrals service, with plans to deliver the first interface by the end of the year.
The new NHS e-Referral Service was running well on Tuesday afternoon, but has subsequently suffered another day of problems.