Moorfields merges help desks
Moorfields Eye Hospital NHS Foundation Trust has implemented service management software from Hornbill enabling it to consolidate its three service desks into one. The trust has rolled-out Hornbill’s Supportworks ITSM service management software to provide support to over 1,200 clinical and administrative staff across 11 sites in London. The software enables 18 staff in the IT […]
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Software helps Bucks cope with rising support calls
Buckinghamshire Hospitals NHS Trust has implemented a new support call service to meet increased demand following the deployment of its new Cerner Millennium patient administration system last September and a general increase in computer use. The software from Hornbill Systems’ Supportworks Information Technology Service Management (ITSM) provides an integrated platform for automating and managing request […]
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