Axed patient feedback service cost £1.2m
NHS England’s abandoned patient feedback service Care Connect cost on average £1,600 for every patient query resolved, a Freedom of Information Act response reveals.
Digital Patient
Live issues
There were plenty of unanswered questions for primary care IT by the end of EHI Live 2010. But delegates did get some practical glimpses of the way ahead. Fiona Barr reports.
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