Guy’s and St Thomas’ to launch open source intranet platform

Guy’s and St Thomas’ NHS Foundation Trust has announced plans to implement an open source intranet system in partnership with Torchbox Public.

The platform, which is expected to launch by the end of 2025, will serve more than 23,600 staff across multiple sites, including five hospitals and 23 local community health centres.

Lindsay Gormley, head of digital and content at Guy’s and St Thomas’ NHS FT, said: “We’re a diverse and welcoming organisation, which is incredibly proud of our staff and the dedication they show to our patients and each other.

“We’re creating this new intranet to make it easier for everyone to connect and access the information they need to deliver the high-quality and compassionate care we are known for.”

Currently the trust has two different intranet sites and the new platform intended to transform internal communications by providing a single digital space for staff to connect and find essential information across hospital locations on any device.

Torchbox Public is the public sector division of the digital agency Torchbox, which serves charities and non-profits.

The intranet will be built on Wagtail NHS Intranet, an open-source platform developed by Torchbox specifically for NHS organisations.

Ben Heasman, client partner at Torchbox, said: “We’re honoured to partner with Guy’s and St Thomas’ on this transformative project.

“Our experience creating digital platforms for NHS organisations has shown us how a well-designed intranet can break down barriers, improve efficiency, and ultimately contribute to better patient care.

“We look forward to delivering a solution that will serve the trust’s diverse workforce and support its vital work.”

The Wagtail solution was made possible through the initial support of Cambridge University Hospitals NHS Foundation Trust and continues to evolve through collaborations with other trusts, including Gloucestershire NHS.

Torchbox said in a press release that the solution builds on successful implementations for multiple healthcare providers, where the intranet has improved staff communication, information access, and operational efficiency while eliminating ongoing license fees.

The contract with Guy’s and St Thomas’ was signed in March 2025 and the project will take a phased approach, with initial discovery and design work already underway.