appointments

Archive
5 February 2007

Information problems highlighted in complaints review

A quarter of second-stage complaints in the English NHS related to information, according to the Healthcare Commission’s report on 16,000
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3 January 2007

Nuffield Hospitals begin rollout of direct Choose and Book

The Nuffield Hospitals group have gone live with the directly bookable NHS Choose and Book system at its site in
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2 January 2007

MP’s website checks two-day GP target

A website that enables people to report problems getting appointments with their GPs within the 48-hour national target has been
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27 December 2006

i-Contact aims to combat missed appointments

A new web-based communications engine called i-Contact has been developed to help GPs combat the problem of missed appointments. The
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22 December 2006

Practice data controller jailed for record tampering

A data administrator at a North London medical centre has been jailed for tampering with records using the practice’s computer system
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8 December 2006

Salford Council adopt new loan management software

Salford City Council’s integrated community equipment service (ICES) has chosen Ethitec’s ELMS2 software to manage all the wheelchair and equipment
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6 December 2006

Ealing PCT uses text message technology

Ealing Primary Care Trust has launched a mobile phone text message appointment reminder service for 130,000 patients attending 22 of
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5 December 2006

Hospitals told not to use C+B to manage demand

Hospitals that have been using Choose and Book to manage demand by withholding appointments slots have been ordered to stop
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17 November 2006

Handwritten paperwork “causes delays”

GPs spend too long filling in paperwork by hand, decreasing the amount of time they spend with patients, a survey
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14 November 2006

GPASS abandoned by Tayside and Grampian

NHS Tayside and NHS Grampian have confirmed that they will be abandoning the General Practice Administration System for Scotland (GPASS)
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