digital exclusion

Archive
Older woman using digital tablet
7 May 2026

GP online bookings causing isolation for older people, finds study

Research suggests older people are being excluded from GP services due to the shift towards digital-first booking systems.
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Dr Ekaterina Hertog, associate professor in AI and society at the Oxford Internet Institute, University of Oxford
29 April 2026

Digital care tech’s double edge for unpaid carers

Digital care technologies risk deepening inequalities and increasing pressure on unpaid carers, writes Dr Ekaterina Hertog
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Digital Health Unplugged podcast graphic featuring a large studio microphone, with text “Episode #120: The Forgotten Patients – A special report on digital exclusion in healthcare” and a “Listen on Spotify” badge.
28 April 2026

The Forgotten Patients: Is the digital NHS leaving people behind?

This special report from Unplugged explores whether the NHS’s shift to digital is improving access to healthcare or creating new
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Dr Azzopardi Muscat, irector of health systems at the World Health Organisation/Europe
23 March 2026

Digital health equity gaps remain, finds WHO research

People with greater health needs and language barriers struggle to access digital health services, according to WHO and Public Health
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Wes Streeting, health secretary
14 January 2026

The risk with NHS technology is moving too slowly, says Streeting

As the NHS becomes more tech-savvy, “the real risk is not moving too fast, but moving too slowly,” says Wes
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Hassan Chaudhury
10 November 2025

Equity can give the UK a competitive edge in innovation

The UK must grasp the opportunity to take a world-leading role in digital health equity, writes Hassan Chaudhury, co-founder of the
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John Mitchell, chair of the Digital Health Networks ICS Digital Council
29 October 2025

NHS Online must not become another silo if it is to succeed

An NHS 'online hospital' can only succeed if it strengthens existing services rather than competes with them, writes John Mitchell
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Sir Julian Hartley, former chief executive of the Care Quality Commission
27 October 2025

CQC warns ‘digital by default’ could deepen NHS inequalities

The CQC has warned that the NHS’s shift to digital risks excluding vulnerable patients and widening existing health inequalities.
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John Mitchell, chair of the Digital Health Networks ICS Digital Council
16 September 2025

ICS leaders call for clarity on digital leadership

A lack of clarity over digital leadership could limit the pace of digital transformation in the NHS 10 year health
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The new front door: NHS App webinar panel
31 July 2025

Lack of standardised health data is a barrier to NHS App plans

Siloes in the NHS and a lack of standardised data are barriers to the government's digital health plans, according to
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