Choose and Book may get mobile txt reminders
Plans are being drawn up to introduce a national automatic appointment reminder service to cut missed appointments by patients, a problem estimated to cost the NHS up to £250 million a year. The aim is to introduce the system next year as part of Choose and Book, the late-running national electronic appointment booking service. EHI […]
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Unreliable patients most likely to ask for SMS reminders
Patients most likely to be ‘Did Not Attends’ (DNAs) at outpatient clinics are also the most likely to sign up for text reminders, according to new research. SMS patient appointment reminders can reduce DNAs by up to 30% even if only 20% of patients sign up to receive the service, says a study published by Wireless Healthcare. […]
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McKesson launches text appointment reminder service
McKesson, one of the largest existing suppliers of hospital patient administration systems, has a launched an automated text message reminder service for NHS outpatient which it claims can help save the NHS £300 million a year. The company’s new text message reminder service, provided in association with TotalCare Meditxt, is designed to help NHS Acute […]
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Blair: Choose and Book historic development
Tony Blair has defended the development of the NHS’s Choose and Book programme, the new name for the new NHS e-booking service, at Prime Minister’s question time as the deadline for the first live e-booking looms closer. Speaking on 16 June, Blair said: "It is this government, for the first time in the context of […]
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