DNAs

Archive
20 August 2024

Telephony system reduces missed GP appointments in Birmingham

A ‘check and cancel’ appointment solution at Hall Green Health GP practice in Birmingham has helped save patient and staff
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9 August 2024

Mid and South Essex deploys AI communications solution

A successful pilot that reduced missed appointments at Mid and South Essex NHS Foundation Trust has led to a full
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14 March 2024

NHS expands AI to help tackle missed appointments, improve wait times

The NHS is set to roll out artificial intelligence to reduce the number of missed appointments and free up staff
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17 August 2023

Royal Cornwall Hospital improving outpatient experience with Netcall

Royal Cornwall Hospital NHS Trust (RCHT) is changing its outpatient experience with the help of patient engagement portal Patient Hub. 
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21 June 2023

University Hospitals of Leicester choose Accurx for innovation partnership

University Hospitals of Leicester has signed an Innovation Partnership agreement for joining up healthcare communications with Accurx, a software company.
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29 August 2017

Barnsley’s digital letters reduce missed appointments

Barnsley Hospital NHS Foundation Trust patients take advantage of new digital appointment letter service contributing to a decline in DNA
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20 December 2013

Heatherwood reduces DNAs by two-way text

Heatherwood and Wexam Park Hospitals NHS Trust has implemented an SMS booking system to make it easier for patients to
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26 June 2012

NHS 24 offers appointment reminders

NHS 24, Scotland’s telehealth and telecare organisation, is to extend the implementation of its Patient Reminder Service after two successful
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17 January 2012

Patient Partner on all EMIS systems

Patient Partner is now accredited to work on all EMIS platforms; meaning that patients can book or cancel appointments around
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4 May 2011

TPP texts cut DNAs among students

A text messaging pilot by the Bradford Student Medical Centre has reduced did-not-attend rates for practice appointments by 25%, according
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