Royal Cornwall Hospital improving outpatient experience with Netcall
Royal Cornwall Hospital NHS Trust (RCHT) is changing its outpatient experience with the help of patient engagement portal Patient Hub.
Digital Patient
University Hospitals of Leicester choose Accurx for innovation partnership
University Hospitals of Leicester has signed an Innovation Partnership agreement for joining up healthcare communications with Accurx, a software company.
Digital Patient
Barnsley’s digital letters reduce missed appointments
Barnsley Hospital NHS Foundation Trust patients take advantage of new digital appointment letter service contributing to a decline in DNA rates.
Digital Patient 14
Heatherwood reduces DNAs by two-way text
Heatherwood and Wexam Park Hospitals NHS Trust has implemented an SMS booking system to make it easier for patients to book outpatient appointments.
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NHS 24 offers appointment reminders
NHS 24, Scotland’s telehealth and telecare organisation, is to extend the implementation of its Patient Reminder Service after two successful pilot schemes.
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Patient Partner on all EMIS systems
Patient Partner is now accredited to work on all EMIS platforms; meaning that patients can book or cancel appointments around the clock.
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TPP texts cut DNAs among students
A text messaging pilot by the Bradford Student Medical Centre has reduced did-not-attend rates for practice appointments by 25%, according to TPP.
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Portsmouth cuts DNAs with Patientxt
One of the largest trusts in England has reduced ‘did not attend’ rates by almost 40% by introducing an interactive patient messaging system from Healthcare Communications, Voice Sage and O2 Health.
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Orange launches mobile messaging service
French mobile telecomms giant Orange has launched a mobile messaging service specifically targeted at healthcare. The Health Gateway service is intended to enable hospitals, doctors’ surgeries and pharmacies to use two-way messaging to provide appointment reminders, routine test results, and medication reminders to patients. It will also allow health organisations to send staff incident emergency […]
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Portsmouth signs deal for Patientxt
Portsmouth Hospitals NHS Trust has signed a deal with software supplier Healthcare Communications for its Patientxt messaging service in order to reduce its Did Not Attend rates.
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