GP online consultations

Archive

Online consultation changes have hit patient care, finds BMA

More than half of GP practices say that changes to online access had an adverse impact on patient care and
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GPs vote to refuse changes to online consultation access

Doctors' leaders have voted in favour of GP practices refusing to comply with online consultation tool requirements.
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Care minister discusses GP online consultation issues with ICBs

Care minister Stephen Kinnock held a call with ICB leaders to identify areas that are struggling to roll out online
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Online GP consultation submissions rise to 6.5m a month

NHS England has announced that millions more people are using online consultation requests to contact their GP practice each month.
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GP practices in England to make online booking available all day

GP practices are required to keep their online consultation tools running throughout core hours from October, under GP contract changes.
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Technology and digital ‘vital’ for NHS productivity says Jim Mackey

Sir Jim Mackey, chief executive at NHSE, has stressed the role of technology and digital in meeting the ambitions of
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Safeguards are needed for online consultation changes, says BMA

The government and NHSE have not listened to GPs' concerns around changes to online consultations from 1 October, said the
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A third of GP appointments in England carried out remotely

A third of GP appointments in England were carried out remotely in June 2025, according to an analysis of NHS
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BMA warns GP online consultation changes may cause waiting lists

BMA leaders have warned that making GP practices keep online tools open all day will risk a spike in workload
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