What can we do creatively with call volume in general practice?
As demand for GP appointments soar, Paul Bensley explores what can be done to address the number of calls doctor’s surgeries are receiving every day.
Feature 4
North West London CCG seeks opinions on online GP services
North West London CCG is looking to ensure its online GP services are beneficial to all patients by carrying out a survey with local residents.
Digital Patient 1
Digital locum banks to be set up to improve GP access
To support government plans for increased access to GPs, digital locum banks are expected to be in place across the country by December this year.
News 1
Summer School 2021: Tech supports practitioners but won’t replace them
The chair of the PRSB has said there is “always a place for the personal human-to-human contact” but technology can help support practitioners.
News
GP referral technology cuts hospital appointments by just under two thirds
Data has revealed that GPs who use referral technology to manage patients are able to cut the number of hospital appointments by just under two thirds.
Clinical Software 2
Digital Health Unplugged: Unlocking the patient consent puzzle
The latest Digital Health Unplugged is now live – this time debating the topic of patient consent and data sharing in health.
AI and Analytics
PRSB expands community pharmacy information standard
The community pharmacy information standard has been expanded so community pharmacists and GPs can better support integrated care.
Shared Records 1
Another view: of age being a barrier to tech
In his latest column, Neil Paul looks at if age really is a barrier to tech or whether it is down to user interface and experience.
Feature 4
NHS App e-Referral Service cuts ‘did not attend’ rates by half
In October 2020 NHS Digital integrated the e-Referral Service into the NHS App to give patients more control over their appointments and save GPs time.
News 1
NHS Digital makes improvements to e-referral service following feedback
NHS Digital has made improvements to the NHS e-Referral Service (e-RS), after receiving feedback from GPs and consultants.
Clinical Software