The Royal College of Physicians found a low uptake in digital solutions in outpatient appointments, despite 70% of GPs agreeing video should be used.
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Dame Gill Morgan said the North London hospital was “making the best of all the technology they’ve got” to transform the experience for patients and staff.
Machine learning software will be used track 32 million outpatient datasets with the aim of creating a roadmap to support staff and improve patient care.
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The NHS Long Term Plan commits to reducing physical outpatient appointments by a third, but finance directors have ‘little or no’ confidence it’s possible.
Two cancer treatment centres in the north west of England are introducing new patient flow management technology to help improve patient experience and run more efficient outpatient clinics.
Stephen Powis is calling for the NHS to use technology to help the outpatient system and says now is the time to ‘grasp the nettle’.
More than half of all hospital trusts in England – 79 in total – are now using the NHS e-Referral Service for outpatient appointments, NHS Digital has revealed.
Barnsley Hospital NHS Foundation Trust patients take advantage of new digital appointment letter service contributing to a decline in DNA rates.
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Patients and professionals who provide care are set to benefit from new standards for the drafting of outpatient letters, produced by the Professional Record Standards Body (PRSB).
Access to NHS Summary Care Records is being extended to scheduled care settings and dedicated medical rooms in police stations.