NHS-trusted video service vCreate is helping to streamline clinical processes and support collaboration with the launch of digital forms and reminders.

The new feature has been designed to enable clinical teams to digitise their paper forms and share reminders with patients, families and staff. It will help hospitals move closer to their paperless targets as well as help standardise care across regions and streamline the patient pathway.

Additionally, incorporating the vCreate Forms feature will help teams to minimise their printing and paper costs, reduce the need for face-to-face appointments and create a digital audit of responses.

Clinical users can use the service to create customisable forms, such as patient experience surveys, discharge checklists, competency targets and more. Teams can add images and videos as needed, as well as request uploads from patients and families.

Ben Moore, founder of vCreate said: “We’re excited to provide clinical teams with the ability to customise, remotely share and monitor digital forms and reminders with colleagues, patients and families.

“In addition to reducing the impact on the environment and the costs associated with using paper forms, these new features are intended to streamline clinical processes, standardise care, and enhance the patient experience.”

The digital forms can be accessed from anywhere and using any device. Teams are able to monitor responses, sign-off progress and if required upload responses to the electronic patient record (EPR).

Last year vCreate launched its multi-language feature, which allowed patients and their families to select their chosen language when using the app. This helped to remove language barriers when communicating with clinical teams, as the entire interface and all messages are automatically translated. The forms and reminders also benefit from this same feature, with content automatically translated into the user’s language, and then back to the original language for clinical teams – reducing the need to bring in additional translation services.

Sarah Fullwood, lead care coordinator at the North West Neonatal Operational Delivery Network, who worked with vCreate on the creation of the product, said: “It has been great to collaborate with vCreate in the development of a digital forms and reminders feature. Digitising forms is vital in helping us prioritise patient care and providing families with a holistic healthcare experience.

“We’re working together on a standardised Parent Passport template that can be shared across our region and beyond. This will help empower families, providing them with the tools and knowledge they need to help care for their baby throughout the neonatal journey, and standardise the care parents receive across our network.”