Clanwilliam launches iMedDoc practice management system to the UK

iMedDoc, Clanwilliam’s cloud-based, mobile-centric, electronic medical record, is joining the company’s portfolio of practice management solutions for private practices in the UK.

The decision to add iMedDoc to its portfolio is driven by a need to deliver on customer flexibility. The solution will complement Clanwilliam’s DGL Practice Manager, which was developed for large private practices, hospitals and hospital teams.

The new system offers a modern, flexible option for clinicians and consultants, and is backed by a patient app. This lighter, cloud-based solution means customers will be able to adopt the workflow that best mirrors their preferred way of working.

Eileen Byrne, managing director at Clanwilliam Ireland, said: “Private healthcare is developing rapidly in the UK, as patients look for a faster, more personalised service than an under-pressure NHS can deliver.

“We saw a requirement for a different kind of IT system to support the clinics and specialists that are looking to deliver that service, and iMedDoc fulfils that requirement.

“It brings the mobile technology that we have all adopted in our daily lives to bear on practice management tasks, so clinicians can save time and focus on what really matters to them – their patients.”

iMedDoc has evolved over 25 years, with the modular system capable of handling the entire patient journey from booking through to billing. It can be operated from a browser, or via a downloadable app.

To minimise the time and administration spent on billing tasks, its accounts module integrates commercial accounts systems with Billink, a remote payment solution for healthcare facilitating easy payment services for patients.

Byrne added: “Its features work together to create effective workflows for clinicians of all kinds, whether they are already established or taking their first steps into the fast-moving world of private practice.”

In addition, the complementary patient app supports patients in managing their own bookings, completing questionnaires and accessing video consultations.

Clanwilliam has invested around £500,000 in adapting iMedDoc for the UK market. This has involved ensuring it meets specific requirements and integrating with the clearing system, Healthcode.

Byrne said: “The decision to bring iMedDoc to the UK is a great example of our commitment to transfer proven technology from one country to another, and to invest in innovation to open up new services.”

The next two years will see a robust roadmap for development roll out. An aesthetics module is scheduled to launch this winter, which among other features will enable clinicians to annotate images.