•  12 May 2021
     12:00 - 13:00

As COVID-19-related activity levels subside, this is an opportunity to reflect on how mobile messaging technology has been used in the NHS, what adaptations should be retained and what risks need to be addressed. Understandably, during the pandemic, mainstream consumer messaging apps were widely used by clinicians in order to manage very high activity levels. But now clinicians and trust leaders need to consider how appropriate such platforms are for managing clinical information, and all the safety, security, privacy and governance requirements which apply to patient data.

The forthcoming changes to WhatsApp’s privacy settings will further focus CCIO’s attention on how their trusts are using messaging platforms.

This webinar will explore the risks and legal liabilities of using mainstream communication platforms to share medical-grade images and confidential patient data in a clinical setting, and the importance of implementing the right technological infrastructure in organisations.

We’ll address key questions, including:

  • What are the risks of using mainstream messaging platforms like WhatsApp in a clinical setting to share medical imaging and patient data?
  • What does the forthcoming change in WhatsApp privacy settings mean for clinicians and their patients?
  • What dedicated, compliant clinical communication tools are available?
  • What does the future of clinical communications look like?

Attendees will gain an informed understanding of the risks associated with using messaging platforms in clinical settings and the relative benefits of dedicated versus mainstream systems.

Speakers will include:

  • Dr Tom Oakley, CEO, Feedback Medical
  • Georges Ng Man Kwong, Consultant Chest Physician and Chief Clinical Information Officer, Pennine Acute Hospitals NHS Trust.
  • Darryn Hale, Senior Associate, Beachcroft LLP (healthcare information governance legal specialist)