•  22 November 2023
     12:30 - 13:30

There is a great amount of attention focussing on patient flow. Record numbers of patients are struggling to move through our health care settings, and this is a pattern that is showing no signs of early improvement. Patient satisfaction is falling, and waiting lists backlogs are harmed each day that flow remains challenges. Something that has been cited as impactful are digital flow systems.

We have a panel of people from across the healthcare spectrum of have had key roles in commissioning, developing, or implementing digital flow solutions across a range of settings who will share their experiences in doing this.

With a focus on interactive discussion, this session will support organisations looking to learn about digital flow systems and how to procure and adopt successfully.


Jon Hoeksma, CEO, Digital Health


Lindsay Garcia, CNIO, South Tees NHS Foundation Trust

Dr Paul Deffley, Chief Medical Officer, Alcidion
Dr Paul Deffley is Alcidion’s UK Chief Medical Officer.
Paul is a senior clinician with over 20 years NHS experience in supporting or leading digital transformation across organisations ranging from NHS Providers, not-for-profit social enterprises and national organisations. He is passionate about the human factors needed for successful digital transformation and has led the successful adoption of digital programmes and helped create award winning digital products in community and acute hospital settings.


Dr Amanda ThorntonDr Amanda Thornton, Healthcare Consultant and Director
Dr Amanda Thornton is an expert in the psychology of change, with a Doctorate in Clinical Psychology and 30 years of NHS experience both patient-facing and more latterly transformation, leadership and strategy.
Amanda has worked at an NHS Integrated Care System level (ICS) since 2012 holding a range of Clinical and Operational Director roles (Director of Clinical Services, Chief Clinical Information Officer, NHS COVID Testing Director, Portfolio Director).