
AI cuts patient call wait times by up to 90% at UHSussex
Patient call wait times at University Hospitals Sussex have been cut by up to 90% since the implementation of AI technology from Netcall.
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Patient call wait times at University Hospitals Sussex have been cut by up to 90% since the implementation of AI technology from Netcall.
The NHS is planning to ramp up the use of AI tools through the FDP, including products to support theatre scheduling, triage and discharge.

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Patients across England can now check referrals and appointments through the NHS App after it was connected to every acute NHS trust.

AI-scribing tool G2 Speech has been recognised as a self-certified supplier on the NHS England ambient voice technology (AVT) registry.

This special report from Unplugged explores whether the NHSās shift to digital is improving access to healthcare or creating new barriers.
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