084 numbers banned
NHS Direct withdraws from 111
NHS Direct is withdrawing from all of its NHS 111 contracts saying they are “financially unsustainable”.
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084 numbers under review
NHS England is reviewing the use of 0844 telephone numbers by GP practices, saying patients should not be paying more than the cost of a local call.
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Two new surgeries get 084 numbers
Two GP surgeries have recently introduced 084 telephone numbers despite a decision by the Department of Health to ban the use of premium rate numbers in the NHS.
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DH toughens stance on 084 numbers
The Department of Health appears to have toughened its stance on use of 084 telephone numbers by GP practices in new guidance for the NHS.
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Two NHS bodies drop 084 numbers
The Summary Care Record Information Line and an NHS hospital have become the latest NHS organisations to drop their premium rate 084 telephone numbers. The SCR Information Line has switched to an 030 number, which costs no more than calls to geographic numbers, with immediate effect. Mid Essex Hospitals NHS Trust has announced that it […]
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GPC enters the fray on 084 numbers
GP practices can continue to use 084 numbers if they obtain confirmation from their supplier that they are no more expensive than making a local call – and the main provider of such services to GPs will guarantee this, according to the BMA’s GP committee. Latest guidance from the General Practitioner Committee states that the […]
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New directions on 084 numbers
The Department of Health has issued directions to NHS organisations on the use of 084 telephone numbers.
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DH bans use of premium rate phone number
The Department of Health has announced that the use of premium rate phone numbers in the NHS is to be banned.
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Ofcom launches 111 consultation
Ofcom has launched a consultation on the use of a national 111 non-emergency number for healthcare. Following the consultation, the Department of Health plans to pilot the new number and to roll the service out across England. Ofcom, the independent regulator for the UK communications industries, will run the consultation from today, looking at use […]
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