CfH to crack down on C&B ‘misuse’
NHS Connecting for Heath is hoping to crack down on the misuse of Choose and Book through new guidance that will be published in the next few weeks.
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NHS Direct aims to become ‘web first’
NHS Direct aims to shift a ‘substantial amount’ of its work from the telephone to the web next year, its chief executive has revealed. Nick Chapman told E-Health Insider Live ‘09 that it aims to become a ‘web first’ organisation to deliver more value for money to the NHS, but that this would be a […]
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Survey calls for IT to help deaf
More than half of deaf and hearing impaired patients regularly face difficulties communicating with their GP surgery and would like practices to make greater use of IT solutions, according to a new survey. Patient information website Patient.co.uk and charity SignHealth surveyed 525 people with hearing problems to find out about their experiences of GP practices. […]
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DH promotes C+B to beat strike
The Department of Health is encouraging GPs and hospitals to use NHS Choose and Book and secure text messaging to manage referrals and appointment reminders during the postal strike. A DH spokesperson told EHI Primary Care that there were other ways of communicating with patients without using the post, including Choose and Book, email and text […]
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One in three don’t collect anti-virals
More than one in three people have failed to collect their anti-viral medicine after being issued with an authorisation number by the National Pandemic Flu Service, according to latest statistics. Figures published by the Department of Health for the first two weeks of the NPFS show that out of 511,282 people who completed assessment on […]
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Lack of C+B slots increases again
Lack of slot availability on Choose and Book has risen to affect almost one in five appointments after falling at the end of last year, EHI Primary Care can reveal.
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London PCTs pilot polysystem IT
Two London primary care trusts have been chosen to work on a pilot project looking at interoperability in polyclinics.
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Attack takes down Notts network
A network problem in Nottinghamshire left around 20 GP practices without access to their clinical system or internet and email last week. The problems began last Monday afternoon and on Tuesday some practices using TPP’s SystmOne were unable to access their hosted system while others using non-hosted systems could not access internet or email. Nottinghamshire […]
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Choose and Book 4.2 with SNOMED ready
GPs told to harness IT innovation
GP practices are being encouraged to harness innovative IT services to improve the quality of care they deliver to patients. The BMA’s General Practitioner Committee has launched a new publication setting out examples of how GPs have developed services for their patients to inspire others to follow suit. Developing general practice: listening to patients says […]
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