Our website could do so much more
GP Dr Neil Paul sees the potential for his practice website to be a one stop shop for patients’ health needs.
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IT should make me more money
In his latest column GP Dr Neil Paul argues that general practice needs some more business-based IT solutions.
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Emis upgrades Emis Access
Primary care software supplier Emis has announced an upgrade of its online messaging system, Emis Access, which it says is now four times faster and more user friendly. The Emis Access system is used by more than 1,600 Emis practices and 150,000 patients with an average of 45,000 appointments booked online each month and 86,000 […]
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GP IT systems fall short on urgent care
IT and phone systems used by GP practices fail to help practices measure how well they are doing at providing in-hours urgent care, according to a Department of Health commissioned report. The review of urgent care by the Primary Care Foundation, a consultancy firm specialising in urgent care, found that IT and phone systems currently […]
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Talking hands
SignTranslate Hospital won the Healthcare ICT Product Innovation category of last year’s BT e-Health Insider Awards, sponsored by Quicksilva. Sandra Hempel finds out more.
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Choose and Book usage rises to 54 per cent
Choose and Book is now being used for 54% of referrals for first outpatient appointments according to Connecting for Health. Dr Stephen Miller, Choose and Book medical director, said the Department of Health’s outturn figures for January showed a “significant rise” in use of the e-booking system. Dr Miller said the DH monthly outturn figures […]
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Trust loads C+B referrals manually
An NHS acute trust has been using staff to manually upload paper referrals to boost its Choose and Book performance against government targets. A report to the board of NHS Cornwall and Isles of Scilly says: “Royal Cornwall Hospitals NHS Trust has been uploading paper referrals to the Choose and Book system to improve performance.” […]
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CfH aims for 4 million HealthSpace users by 2014
NHS Connecting for Health says it is hoping to sign up 4m patients to its online personal health record HealthSpace by 2014. The ambitious target is understood to form part of the business case for HealthSpace, for which Treasury funding is being sought. Development plans for the patient portal are still awaiting Treasury approval. HealthSpace has […]
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James Cook says C+B led to DNA rise
Another hospital department has reported an increase in its did-not-attend (DNA) rate for patients whose appointments were made through Choose and Book. Orthopaedic surgeons from James Cook University Hospital in Middlesborough say that they have logged a 39% increase in non-attendance rates since their department started to use Choose and Book in 2006. The doctors, […]
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Choose and stuck
Choose and Book usage is stuck at around 50%. Are there fundamental problems with the electronic booking system?
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