GPs and consultants are still struggling to make Choose and Book work as intended, according to new research carried out by the British Medical Association. Problems with system reliability, slot availability and the time involved in making or reviewing an appointment are all highlighted in the association’s latest report, Choose and Book – learning lessons […]
Patients of the Bush Doctors and Richford Gate Medical Practice in Hammersmith and Fulham Primary Care Trust will soon receive automated voice messages requesting information to update their medical record. The free service will send an automated voice message to a patient’s mobile asking them to confirm whether they smoke or not. The automated messaging […]
Hammersmith and Fulham PCT has piloted the use of text messaging to calculate patients’ body mass indexes (BMIs) and contact those who are classified as obese. It intends to use the scheme across its 26 surgeries from this month. The west London PCT sent out text messages to almost 1000 patients over the Christmas period, […]
Health text messaging specialists iPlato have agreed a deal to provide their patient care messaging service to 26 doctors’ surgeries in the London Borough of Hammersmith and Fulham covering over 165,000 patients. The deal is iPlato’s largest deployment to date and will allow patients to interact with their surgery via mobile text messaging on a […]
Fiona Barr explains the background to the recent controversy over confidentiality in the personal demographics service.