Egton and Brother to offer extended warranties
Egton and Brother have started to offer extended technical support to their products in what they are calling an industry first. The new Healthcare Support Packs will offer a three-year extended warranty and telephone support during office hours five days per week for all Brother products sold through Egton. The warranty also includes on-site repair […]
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Traffic doubles on new NHS24 website
The Scottish health helpline NHS24 has set up a new-look website with health advice and doubled the number of hits compared with its old site immediately. NHS24.com was launched two days before Christmas with new content, including a health encyclopaedia and self-help guide, created by NHS Direct but tailored for Scottish users and the Scottish […]
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CfH keeps fingers crossed on spine
Despite assurances from NHS Connecting for Health last week that the problems with the Spine over the past two weeks have been resolved, guidance issued yesterday indicates the situation remains somewhat less certain. A 4 January briefing issued by the CfH Choose and Book team on the problems with Choose and Book, stemming from technical problems […]
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Bumper Christmas for NHS Direct
NHS Direct has had its busiest ever Christmas, with a record number of people using both the telephone and online health advice service over a three-day period. While calls to NHS Direct were up by 10% on last year, the number of visits to the NHS Direct Online website leapt by almost a third. Health enquiries […]
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One PCT may have met October C+B target
A primary care trust is hoping it will be able to claim the second £100,000 incentive payment for Choose and Book which it plans to distribute to its successful practices. Durham Dales PCT is likely to be the only trust in England to achieve the target which required a PCT to make 50% of its […]
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Trust sets up employee benefit website
Westminister PCT has launched ‘It’s All About You’, a website for staff personalised to show employee benefits, holiday and pension entitlements. Karen Broughton, director of HR and corporate affairs at Westminster PCT, said: "Staff were saying they didn’t know what they were entitled to, or how much their whole remuneration package was worth. Now they […]
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NHS domain block causing bounced patient e-mail
E-mails to nhs.uk addresses from patients may be being blocked due to the inclusion of nhs.uk on a site used by some hosting services to stop spam and invalid emails, E-Health Insider has learned. The problem has affected at least one GP practice, East Quay Medical Centre in Bridgwater, Somerset. They have found that e-mails meant for them […]
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Seven pharmacy systems accredited for R1 ETP
Seven out of 11 pharmacy systems have attained technical accreditation for release one of electronic transmission of prescriptions (ETP) according to Connecting for Health (CfH). However technical accreditation does not equate to compliance which will only be achieved once a system has been successfully tested at an initial implementer site. CfH this week posted details […]
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New accessible PILs for visually impaired
A new service, X-PIL, is launched this week offering patient information leaflets (PILs) in Braille and other formats, such as large print and CD-ROM, that enable visually impaired people to access information about their treatment. The service helps pharmaceutical companies comply with new regulations brought in at the end of October which require accessible information […]
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Fatmanslim offers MP3 support for male weight loss
A free online lifestyle change programme, called fatmanslim, has been launched by its GP inventor to help support men trying to lose weight and lead healthier lives. Fatmanslim.com (no connection to the well-known DJ with a similar name) includes the innovative feature of downloadable weekly MP3 audio files, outlining a weight loss plan and providing support and […]
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