St Helens and Knowsley Teaching Hospitals NHS Trust has gone live with a new patient administration system across three hospitals simultaneously, in what its CIO labelled “a massive programme of work”.

The trust has deployed System C’s Medway patient administration system (PAS) within its two main acute sites, St Helens and Whiston, as well as Newton hospital. It includes the implementation of several System C solutions, including order communications, emergency department, results reporting and business intelligence software, as well to “a number of complex integrations” into existing systems at St Helens and Knowsley.

This includes a “portal” functionality that enables hospital staff to view patient information stored on third-party systems via a single sign-on. As a result, staff at St Helens can access the trust’s PACS system and view aX-rays, as well as scanned records within their electronic document management system (EDMS), directly from Medway.

Christine Walters, director of informatics at St Helens and Knowsley, said: “This was a massive programme of work for us and I have been so lucky to have worked with some exceptional colleagues from across the Trust and System C.

“The new system has been very positively received by colleagues from all the different staff groups and we expect it to have a huge impact on helping the hospital to operate much more efficiently and safely for the benefit of our patients.”

The deployment of the Medway PAS falls under a 10-year contract signed between System C and St Helens and Knowsley in July last year, and replaces the previous system supplied by IMS Maxims.

Medway PAS went live at St Helens and Knowsley at the beginning of May. Medway Maternity, which was already in use at the trust, has now been integrated into the new PAS.

Rowan Pritchard-Jones, consultant plastic surgeon and trust chief clinical information officer, said: “Take up of the system has been very rapid and we have already had lots of positive feedback from our clinical users.”

Medway went live at St Helens and Knowsley at the beginning of May, and is part of a locally managed service by System C.

According to Markus Bolton, the vendor’s joint chief executive, St Helens and Knowsley is the 23rd NHS trust to deploy Medway in the past five years.

“St Helens and Knowsley staff have been great to work with and we look to building on this relationship over the coming months and years,” he added.