Chelsea and Westminster Hospital NHS Foundation Trust and ViiV Healthcare have partnered up to launch a new digital service to help HIV care.

Klick uses digital tools to triage patients according to clinical need and is supported by a mobile app allowing patients to manage appointments, complete health assessments, review results and communicate with their healthcare team.

The new service is being gradually launched to patients at the Kobler Outpatient Clinic, one of the largest centres of HIV care in Europe and is then planned to expand to larger patient populations across multiple sites at the trust in the coming months.

Dr David Asboe, clinical director for HIV at the trust, said: “The collaboration between the trust and ViiV Healthcare has provided an opportunity to produce an evidence-based and practical service concept that provides a strong platform on which we can build.”

Klick has also been designed to respond to the current demands on HIV healthcare services brought by the Covid-19 pandemic, allowing outpatient clinics to rapidly evaluate clinical needs, provide access to care remotely and communicate effectively with patients.

Dr Thomas Van Every, global medical affairs director at ViiV Healthcare, said: “Our partnership with Chelsea and Westminster Hospital NHS Foundation Trust has combined experience in innovation with delivering quality care to patients within the NHS. The output is a robustly tested service for HIV patients, designed to be fit for the future of HIV care.”

Klick joins a number of innovations which have been introduced across Chelsea and Westminster. This includes an in-house digital guide for new parents, which Digital Health News reported on in 2018.