Power to the people
Paul Hodgkin, the founder and chief executive of Patient Opinion, admits that people aren’t always very nice; and that they can be really nasty when they get behind the keyboard of a computer. Fortunately, the economics of the web can help.
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Patient feedback projects get £1m
Patient Opinion to cover social care
Patient Opinion is to receive government funding to become the official site for patient feedback on social care services.
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DH launches maternity comparison site
The Department of Health has launched an online comparison tool for expectant parents to compare and rate maternity services in England.
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Two NHS bodies drop 084 numbers
The Summary Care Record Information Line and an NHS hospital have become the latest NHS organisations to drop their premium rate 084 telephone numbers. The SCR Information Line has switched to an 030 number, which costs no more than calls to geographic numbers, with immediate effect. Mid Essex Hospitals NHS Trust has announced that it […]
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Lord Darzi launches NHS ratings app
Former health minister Professor Lord Ara Darzi has launched an iPhone app that allows users to rate NHS services and create a basic medical record they can share with health professionals.
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Scotland looks at NHS office software
NHS National Services Scotland is providing NHS staff with free copies of a new NHS office product in order to find desktop software suitable to deploy across the NHS at a fraction of the price of Microsoft Office.
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Burns wants you to join the revolution
Health minister Simon Burns has urged NHS IT staff to tell ministers how to bring about the information revolution.
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Pilot supports feedback despite costs
Real-time patient feedback can drive performance improvement in general practice and have a positive impact on patient engagement, a pilot study has found.
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Revolting people
Lyn Whitfield takes a first look at the consultation on a new information strategy for the NHS; which the government wants to bring about an ‘information revolution’.
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