Patient feedback

Archive
31 July 2013

Care Connect going live

A multi-channel patient feedback service developed by NHS England is going live in 18 trusts in London and the North
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30 July 2013

Friends and Family Test data published

New data from the NHS Friends and Family Test has been published by NHS England today.
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17 June 2013

Surrey and Sussex gets patient feedback

Surrey and Sussex Healthcare NHS Trust is implementing a patient experience system to collect feedback on its services.
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3 February 2012

GPs give low rating to Choices comments

GPs and dentists want NHS Choices to consider how patient comments on its website are moderated, saying they are often
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2 November 2010

Pilot supports feedback despite costs

Real-time patient feedback can drive performance improvement in general practice and have a positive impact on patient engagement, a pilot
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7 January 2010

Sites link up for mental health ratings

The patient feedback site Patient Opinion has linked up with NHS Choices to enable patients to comment online on mental
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17 December 2009

NHS ‘faces pivotal year’ – Nicholson

NHS chief executive David Nicholson has said that the coming year will be pivotal for the NHS as it faces
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11 December 2009

QoF reform in five year plan

The Department of Health has promised to introduce a “significant reform” of the Quality and Outcomes Framework from 2011 as
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3 December 2009

Patients to text feedback on hospitals

NHS Choices has launched a pilot project to enable patients to text their feedback on hospitals to the website. The
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14 October 2009

GP ratings launched on NHS Choices

The Department of Health has launched a controversial online rating service to let patients rate and compare GP practices.
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