A new partnership between Curam and Doctify is helping patients to select carers based on previous users’ feedback of the service they received.
Sussex Community NHS Foundation Trust (SCFT) has laid out its digital strategy delivery plan, with a main ambition of becoming a digital leader in the NHS.
Fliss Swift from University Hospitals of Morecambe Bay explores why people should recognise the benefits of patient feedback.
This week’s round up of healthcare IT industry developments includes new launches and a competiton for junior doctors to win video promotion for a good quality improvement idea.
NHS England’s abandoned patient feedback service Care Connect cost on average £1,600 for every patient query resolved, a Freedom of Information Act response reveals.
Healthwatch Sandwell has set up a GP practice comparison website including information on how long it takes to get an appointment.
NHS Leeds West Clinical Commissioning Group is piloting a Friends and Family Test feedback text messaging system.
Salisbury NHS Foundation Trust has created an app for patients to complete the Friends and Family Test.
All GPs, community and mental health services must be collecting Friends and Family Test data from January 2015.
Queen Victoria Hospital NHS Foundation Trust is piloting the use of self check-in kiosks and other touch screen devices to do the Friends and Family Test.