North East London ICS signs a deal with Patients Know Best

North East London Health and Care Partnership has penned a deal with Patients Know Best (PKB) which will see its 2.2million patients being given access to a personal health record (PHR).

The contract will mean patients will have access to PKB’s platform which brings together patient data from health and social care providers and the patient’s own data, into one secure personal health record. Patients can login to access everything from appointment letters and test results, to their multi-disciplinary care plans.

In anticipation of the rollout, the Integrated Care System (ICS) has already enabled the Patients Know Best (PKB) and NHS App integration, a move that will ensure current and future users can access their personal health records via the NHS app.

The use of PKB helps ensure there is a consistent approach for local patients in accessing and using services. It places patients at the heart of their data, and helps to support the move towards encouraging patients to interact with their records, services and care professionals.

Patients are already able to register for the PHR with data flows being established in the coming months, as organisations confirm when they will start contributing data to the platform. Currently pathfinder teams are focused on building the blueprint for clinical transformation and service delivery that can be scaled across the region.

Martin Wallis, digital programme manager for North East London Health and Care Partnership, said: “The personal health record puts patients in charge of their own care and make it easier for them to work with those who care for them. The record will have information about their own health and wellbeing and provide access to health apps and medical expertise. This new project with PKB will provide a single consistent service for patients in north east London and we look forward to rolling it out in the coming months.”

In 2020, London became the first region to use the Health System Support Framework (HSSF) established by NHS England, to run a regional Personal Health Record (PHR) procurement that was subsequently awarded to PKB. As an existing PKB customer North West London was the first ICS to use the framework with North East London Health and Care Partnership becoming the second.

Dr Mohammad Al-Ubaydli, CEO of PKB, added: “The London PHR is the largest in the world. North East London (NEL) residents already receive hundreds of thousands of test results a month from North West London (NWL) providers. Now NEL’s providers will be able to release millions of test results to patients in NWL and the rest of the UK who use PKB.”

Both Patients Know Best and North East London Health and Care Partnership will be attending Digital Health Rewired 2022.

Taking place on March 15-16 at the Business Design Centre in London, Digital Health Rewired 2022 is a conference and exhibition which brings together all parts of the digital health community to celebrate the best of digital, data and innovation in health and care.

You can register here to secure your place at Rewired 2022.