iPLATO, in partnership with Healthera’s national pharmacy network, has announced its latest addition to the myGP app, Click-and-Collect prescriptions.

The new partnership means patients can choose to nominate online and collect their medication from a convenient pharmacy. Healthera’s Click-and-Collect service is the latest medicine access option available to myGP app users, joining free home delivery with Pharmacy2U and LloydsDirect.

Click-and-Collect is now possible for myGP app users from over 1,500 local pharmacies across England within Healthera’s growing network. This expands patients’ interaction with pharmacies within their communities for prescriptions.

“We are excited about this partnership as it signifies a pivotal moment in enhancing prescription access for myGP app’s 3 million users,” said Tobias Alpsten, CEO and founder of iPLATO Healthcare. “Starting with empowering patients to collect their prescriptions from a diverse network of local pharmacies, we look forward to increasing our Pharmacy-First footprint.” 

For users on multiple prescriptions, PillTime’s unique service is available to simplify managing multiple medications. It is estimated that between 30 to 50% of medicines prescribed for long‑term conditions are not taken as recommended, which results in negative health outcomes for patients and has a costly economic impact. Providing options for choice is the first step in ensuring adequate healthcare for all. 

In 2024, iPLATO and Healthera intend to release online booking for common condition services. NHS England reports over 10,000 community pharmacies have already registered to manage patients for seven common conditions through the new NHS Pharmacy First advanced service. 

Quintus Liu, founder and CEO of Healthera, said: “This integration will give millions of patients the option to click and collect from a trusted network of local pharmacies, broadening choices for myGP users and putting Healthera’s pharmacies in touch with more people in need. We look forward to seeing how this partnership grows as we move forward together.”

The myGP app serves as a pharmacy-first digital front door, empowering users to better engage in their health with tools and services available, and today, over 100,000 users access their repeat medications.  

Back in November, iPLATO launched a new tracking tool with the app to help people be more proactive with their medication adherence with reminders, alerts and tracking solutions.