Thames Valley and Surrey Care Record saves around £17m a year
- 1 August 2025
- The Thames Valley and Surrey (TVS) Care Record has saved more than £17 million annually in professional time
- In March 2025, the record was accessed more than 282,000 times
- Time-saving estimates based on reduced calls, admin and duplication suggest a financial value of up to £1.48m for the month
Thames Valley and Surrey (TVS) Care Record is estimated to save around £17 million in professional time annually, according to new analysis.
The unified care record connects more than 375 organisations, including 15 NHS trusts, 316 practices, 11 local authorities and dozens of independent and voluntary providers – serving a population of over 4.2 million people across Surrey, Frimley, Berkshire. Oxfordshire and Buckinghamshire.
Since consolidating multiple local systems in early 2025 into a single shared care record platform, the partnership has seen a rise in both usage and value.
Julian Emms, chair of the TVS Care Records Partnership, said: “We now have a sustainable shared care record programme across the partnership.
“This isn’t just about digital infrastructure – it’s about empowering our professionals to make better decisions with the right information, at the right time. The consolidation has set us up for the future.”
In March 2025, the record was accessed more than 282,000 times, with 101,402 unique patient records viewed by 13,495 health and care professionals, according to data from a press release issued by Frimley Health and Care Integrated Care System (ICS).
Time-saving estimates based on reduced calls, admin and duplication suggest a financial value of up to £1.48m for the month, equivalent to more than £17.7m annually.
In March, nearly 19,000 patients’ pathology results were accessed, often helping avoid unnecessary repeat tests, the press release states.
Before the move to a unified platform, TVS was operating several separate systems – My Care Record, Connected Care, and Surrey Care Record.
Stephanie Colbourne, TVS Care Records Partnership lead, said: “We knew that running multiple shared care records wasn’t the best return on investment.
“By consolidating, we’ve reduced duplication, simplified access, and created a truly joined-up system for our region. Looking at how the system is used, we can see that it should be possible to increase usage by at least 100%, so our next goal is to take the savings up to £40m.”
TVS is a founding member of the Combined Intelligence for Population Health Action (CIPHA) consortium, which spans 11 ICSs and 17 million patients.
CIPHA members are using shared data not only to support individual care but to shape population health strategies, identify at-risk groups, and intervene earlier for nearly 30% of the English population.
Meanwhile, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust implemented the Yorkshire and Humber Care Record on 10 March 2025, connecting records from hospitals, GPs, mental health services and social care providers in the region.
For more on integrated care read our in-depth Insights report here.
