Surgeons’ performance data published
The first round of individual surgeon’s performance data has been published today on NHS Choices.
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Surgeons to be ‘named and shamed’
Doctors who opt out of disclosing their performance data should be “named and shamed”, the health secretary has said.
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CareConnect for real-time feedback
NHS England is running a real-time feedback service for patients starting in London and the North East of England.
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Joe’s view of feedback
Joe McDonald is disappointed that the latest inquiry into the Mid Staffs scandal failed to tackle the regulatory regime. Now, he argues, the NHS needs to learn from Sean the carpet fitter; a man with a keen interest in online ratings.
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Insight Dashboard goes public
An Insight Dashboard being developed by NHS England to display patient experience data will be made available to the public.
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New feedback service on show
A prototype feedback service that will become part of the integrated customer service platform being developed by the NHS Commissioning Board was on show at the NHS Innovation Expo 2013.
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Ten more apps for NHS apps library
The first iteration of the new Health Apps Library was launched this week at the NHS Innovation Expo 2013.
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Cabinet Office blocks Capita contract
NHS CB builds customer service platform
The NHS Commissioning Board is working on a new ‘customer service platform’ to take over from NHS Choices and NHS Direct.
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Microsoft releases Health Choices app
Health Choices, a smartphone app that provides health guidance and information about NHS services has been released by Microsoft for use on Apple and Android devices.
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