No National Flu Line until autumn
A telephone and web-based National Flu Line service to offer advice and authorise access to antiviral medicines in the event of a pandemic will not be ready until the autumn, the Department of Health has admitted.
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Team spirit
At last year’s BT e-Health Insider Awards, a virtual team won team of the year, sponsored by NHS Connecting for Health. Daloni Carlisle met NHS Pathways – virtually.
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Insider View: Michael Cross
The Database Report had some great points to make. Pity they were hidden by its errors, says Michael Cross.
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Clinical Solutions partners with Fujitsu in Spain
Fujitsu and Clinical Solutions have announced a partnership to improve access to healthcare advice and services in Spain. Under the new partnership the two firms will work together on projects designed to improve the delivery of quality healthcare through the use of intelligent systems and data analysis. Areas of joint work will focus on the […]
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Planning for pandemic flu
Clinical Solutions is helping to lay the foundations for coping with an outbreak of pandemic flu. Sarah Bruce reports.
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Online services feel crunchers’ pain
A dedicated NHS Direct telephone line and more information on NHS Choices will be set up as part of a package of measures to support people affected by the credit crunch. Health secretary Alan Johnson has said that the government will be investing an extra £13m in services to help unemployed people who are experiencing […]
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Patient and citizen involvement
The runners up in the best use of ICT in patient and citizen involvement category of last year’s BT e-Health Insider Awards were Renal Patient View and an emergency contraception service piloted by NHS Direct.
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Teenage clicks
At last year’s BT e-Health Insider awards, NHS Choices won the best use of ICT in patient and citizen involvement category, sponsored by Fujitsu, for a new media sexual health initiative in the Humber region.
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Contraceptives advice online
NHS Direct has launched an online emergency contraceptive advice tool. The Contraception Checker aims to deal with enquiries about emergency contraception, missed contraceptive pills, dislodged contraceptive devices, interactions with other medicines or failed contraceptives. The online tool has taken the protocols used by NHS Direct call centres to assess patients over the telephone and adapted […]
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NHS Direct takes 250,000 festive calls
NHS Direct received more than a quarter of a million calls over the Christmas and New Year break, an increase of 16% on the same time last year. The health helpline answered 255,562 calls between 20 December and 1 January, compared to 221,225 during the same time last year. The busiest day was December 27, […]
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