A platform to help clinicians learn to use their IT systems has launched in the UK.
Ancile Solutions already delivers uPerform to 4,600 global customers, who use it to train and support users on 200 of the world’s leading business and healthcare applications.
The company is now looking towards the UK market with the hope of offering NHS organisations a fast and effective way to train and support staff on electronic patient records (EPRs) and other clinical systems, as well as make sure that new and locum staff can use technology safely and effectively.
Johnathan Pascall, EMEA sales director at Ancile Solutions, said: “We know that up to 70% of the success of an electronic patient record deployment rests on achieving rapid and widespread user adoption.
“uPerform can help organisations to secure that adoption by reinforcing training and providing support and tips while users work.
“Once systems are in place, uPerform can also reduce the burden of onboarding and supporting new and temporary users. It gives them access to protocols and knowledge while they do what they want to do; which is spend time with patients.”
Ancile Solutions is launching uPerform into the UK health sector at a time when it faces significant technology and staffing challenges. A number of NHS trusts have yet to roll out or complete the deployment of EPR systems, while others have yet to optimise their use.
uPerform delivers training and support materials to system users via in-app tools, purporting to be capable of reducing the need for classroom training by up to 70%, cut help-desk calls by a quarter, and improve the efficiency of users by up to 16%.
The platform is fully integrated into Epic and can provide screen specific support for its users. Ancile Solutions is actively working with other EPR vendors to provide a similar level of integration into their systems.