System C is preparing for the nationwide launch of an ICS ready EPR as part of a re-brand of its existing Medway system.

The health and social care software and services company has nearly completed its £200million five-year investment in its EPR programme – this has included re-naming its Medway EPR, CareFlow.

System C’s EPR is now a full clinical and administration system that can handle every aspect of patient care, safety, and flow, including e-observations, care planning, clinical collaboration, orders and results, patient administration systems (PAS), contact management, remote patient monitoring and more.

CareFlow is part of the System C & Graphnet Alliance, which brings together System C, Graphnet, Liquidlogic, CareFlow Medicines Management and Docobo.

Whittington Health NHS Trust was one of the first to implement the CareFlow EPR solution.

Sam Barclay, CCIO at the trust, said: “When we embarked on this journey, it was about far more than the products and solutions.

“We were signing up for whole system change for the better, safer care of the patients that we serve. It is clinical transformation that is digitally enabled. We’re now able to securely access and communicate patient details faster and easier, with the help of platforms like CareFlow Connect and Workspace.

“It has enabled us to adopt a more holistic view of the people that we’re treating, so we can provide them with the best management plan possible.”

The Alliance’s experience in remote patient monitoring means patient data can be uploaded into the EPR from home and care home settings, enabling the creation of virtual wards. Other benefits from include:

  • Saving significant hours of clinical time
  • More patient facing clinical interactions with patients
  • Preventing readmissions and ensuring reduced Length of Stay is achieved
  • Protecting patient health through early detection of deterioration
  • Reducing mortality rates.
  • Improving patient safety by reducing harm via reduced ADEs (adverse drug events)
  • Preventing cardiac arrests.

Markus Bolton, joint chief executive of System C, added: “The NHS is a unique organisation with an enormous responsibility on its shoulders. There are at least 1.5 million patient interactions every day, free at the point of delivery. Because of this, it requires solutions that are built around the way that it works. System C has been collaborating closely with its customers to design and build such systems, delivering solutions which support true mobile working through smart phones and tablets, patient flow, closed loop prescribing, integration between health and social care and integrated virtual wards, home monitoring/remote patient care.

“The integration with Graphnet’s shared care records and population health solutions is also supporting a wide range of ICS level prevention and treatment programmes such as for hypertension, diabetes, suicide prevention, frailty, and management of cardiac patients.

“We are also closely aligned to NHS needs for deployment.  The majority of systems go live within 12 months of contract, and we specialise in deploying solutions efficiently with small and fast-moving teams that allow systems to be deployed with a minimum of disruption to patient care.”

System C’s CareFlow EPR is used in various trusts across the UK, including at Barnsley Hospital NHS Trust. Towards the end of last year, they also switched to System C’s CareFlow Connect app, which integrates with the EPR to provide staff with a patient’s full information on mobile devices.

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