Miya Emergency live across three Hampshire Hospitals A&E units

Miya Emergency live across three Hampshire Hospitals A&E units
  • Three A&E units across Hampshire Hospitals NHS Foundation Trust have rolled out the Alcidion Miya Emergency clinical system
  • The solution went live at Andover War Memorial Hospital, Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital during summer 2024
  • Miya Emergency digitises paper processes and automates certain tasks, such as report generation

Emergency departments in three hospitals across Hampshire Hospitals NHS Foundation Trust have gone live with Alcidion’s Miya Emergency clinical system.

The solution was rolled out simultaneously at Andover War Memorial Hospital, Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital during summer 2024. 

Miya Emergency digitises paper processes and automates manually intensive tasks like data collection, with the aim of providing trust-wide visibility of patient status and A&E activity while saving time for clinical teams.

Tamara Everington, former chief clinical information officer for Hampshire Hospitals NHS Foundation FT, said: “Clinical and operational staff see enormous potential in Miya Emergency to help them work in more modern ways, in support of better outcomes and efficiency.

“The system works extremely well, providing cross-trust visibility of what is going on in our emergency departments.”

She added that the rollout is “a very important part of our organisation’s paper-free journey” and the work will inform progress towards a shared main EPR for all the acute hospital trusts within the integrated care system.

The implementation of Miya Emergency was led by a multi-disciplinary clinical and operational team representing various functions at Hampshire Hospitals.

The system supports end-to-end patient workflows, allowing A&E teams to capture data for patients coming into the trust’s A&E department, streamlining processes as they are treated, and ensuring data continuity as they move through different stages of their care from admission to during discharge. 

Paper processes are also being removed as Miya Emergency is integrated with Hampshire Hospitals’ other digital systems.

The system generates clinical assessments, forms, referrals and task creation, saving admin time and manual data collection for the emergency care data set.

A core integration with Hampshire Hospitals’ electronic patient record (EPR) also enables key discharge information to be shared with GP practices.

Additional integrations, including the ability to make patients’ documents accessible via the NHS App, are planned to take place in 2025.

Paul Deffley, chief medical officer at Alcidion, said: “The complexity of reimagining workflow across not only three busy emergency departments – but across upstream and downstream services within and beyond hospitals walls – cannot be understated.

“Nevertheless, the team at Hampshire Hospitals has done this in an impressive and collaborative way.

“We also look forward to sharing lessons with other emergency departments and other EPR implementations across the country, at a time when digitisation has once again been thrown into sharp focus.”

Other Alcidion go-lives in 2024 include Miya Precision at Herefordshire and Worcestershire and Miya Flow at Royal Bolton Hospital.

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