Herefordshire and Worcestershire Health and Care NHS Trust has implemented Miya Precision from Alcidion to streamline bed management and patient flow across seven community hospitals in Worcestershire.

As the main provider of mental health and learning disability services across Herefordshire and Worcestershire, the trust recognised the need to transform bed management processes, after implementing an electronic patient flow solution to reduce the volume of manual admin tasks.

It began a staged approach to digital transformation, starting with the deployment of Alcidion‘s Miya Precision. This roll-out has delivered a trust-wide orchestration layer, that seamlessly integrated clinical and patient data with the existing PAS system via the FHIR standard.

Once the platform was in place, Herefordshire and Worcestershire focused on delivering the foundation for a new bed management workflow, using Miya Flow. The patient flow solution gave the trust a real-time view of bed capacity, pending discharges and discharge activity tracking so it could coordinate and support a safe and effective discharge process.

Monitoring of patients’ movement comes via electronic journey boards that show information in real-time. It allows staff to identify bottlenecks so they can take proactive steps to manage them.

Miya Access was also implemented, which supported the trust to use clinical data to optimise bed allocation decisions, enhancing the patient journey further.

Kath Stanbra, associate director of county wide community services at Herefordshire and Worcestershire said: “The implementation of Alcidion’s bed management solution has been positively received by staff working on the wards. A benefit of note has been the real-time visibility and enhanced operational oversight of the patient journey from admission to planning a safe and effective discharge.

“The support provided by Alcidion throughout the roll-out has been exceptional. The company’s project manager and team worked in partnership with us to tailor a solution and system processes; resulting in the seamless implementation of our new patient-flow system.”

Phase two of the transformation is currently in the planning stages at Herefordshire and Worcestershire. It will optimise and expand on the current functionality to include Miya Command and Alcidion’s Patientrack electronic observation and early warning system. This will allow the trust to work towards its vision to provide a seamless transition for nurses to navigate between Miya Flow and NEWS2 observation capture via Patientrack.

Miya Command will display the expected demand in the context of available resources, building off the previously implemented modules. The use of graphical real-time visualisation will immediately highlight potential constraints to staff at the trust so they can be acted on.

Alcidion managing director Kate Quirk, said: “The transition from manual administration tasks to Alcidion’s Miya Precision has empowered staff with trust-wide visibility into capacity, facilitating proactive bottleneck identification and efficient patient flow management.

“We are delighted to witness the positive impact of Precision on enhancing patient care delivery at Herefordshire and Worcestershire Health and Care NHS Trust.”

Last month we announced that Alicidion had teamed up with Novari, a waitlist management and referral management tech provider, to deliver a comprehensive approach to patient journey management.