Patients across England can now check appointments via NHS App
- 29 April 2026
- Patients across England can now view hospital referrals and appointments via the NHS App after it was connected to all acute trusts
- Use of the app is rising, with more than 15 million logins in March and 8.7 million appointment views — up 93% on last year
- NHSE says the app can help reduce missed appointments and administrative workload, with further features such as follow-up requests planned
Hospital patients across England can now check referrals and appointments through the NHS App after it was connected to every acute NHS trust.
The app is connected to every acute NHS trust in England, with the technology helping hospitals to save money by reducing the need for paper letters and SMS text messages.
Around 64% of hospital appointments are currently visible in the app, with some patients also able to reschedule or cancel bookings.
The NHS App is also freeing up staff time and resources, which NHSE says is increasing productivity and helping reduce waiting lists.
Jules Hunt, director general of technology, digital and data for the NHS, said: “Millions of patients across England can now easily access information about their hospital referrals and appointments through the NHS App, giving them more control and choice about their care and cutting out unnecessary paperwork.
“This is a great example of how we’re transforming patients’ experience of healthcare and harnessing digital technology as part of the government’s 10 year health plan.
“The technology is helping to reduce missed appointments and freeing up vital NHS staff time so they can tackle waiting lists more effectively – and I’d encourage all NHS App users to make the most of its features.”
Some 41 million people are now registered with the NHS App to access services such as test results, prescriptions, patient records, patient messaging and appointment information from wherever they are.
More than 15 million users logged into the app during March alone – up by almost a third over the last 12 months.
Patients at all acute NHS trusts in England can now view their referrals and appointments through the app, with 8.7 million views in March 2026 – up 93% compared to a year ago.
People being treated at around half of trusts can receive appointment reminders via NHS App push notifications, preventing missed appointments. They can also see health documents such as discharge summaries in the app, reducing the need for paperwork.
New features planned for the NHS App over the next year include follow-up appointment requests and access to specialist care through the NHS’s new online hospital.
NHS England is also exploring plans to enable patients to order tests, complete them and receive results at home via the NHS App.
Dr Zubir Ahmed, health innovation and safety minister, said: “The NHS App is already transforming the way people manage their care — and these figures show just how popular it is.
“With patients at every hospital now able to view their referrals and appointments, and millions more ordering prescriptions and receiving health messages digitally, we are cutting the admin burden while helping to drive down waiting lists.
“Fewer missed appointments means more patients getting the treatment they need, sooner. The NHS App is central to our ambition of shifting the NHS from analogue to digital and giving the patient more control – and we’re only just starting there.”
At Digital Health Rewired 2026 on 24 March, Rachel Hope, director of digital prevention services at NHS England, said the NHS App will shift to becoming a personalised health companion over the next few years.
