Lancashire Care bids farewell to decade-old IT system with Servelec EPR deployment

Lancashire Care NHS Foundation Trust has deployed a new electronic patient record (EPR) system supplied by Servelec HSC.

The new EPR replaces a legacy CSC (now DXC) patient administration system and trust-developed system that had been in use at Lancashire Care for the past decade.

The Servelec RiO EPR is being implemented across three “early adopter” teams at the trust, which includes the Community Neuro and Stroke Service, the Eating Disorders Service and the Learning Disabilities Service.

Servelec was awarded the five plus two-year contract following a tender back in April 2017.

Damian Parkinson, director of health informatics at Lancashire Care NHS Foundation Trust, said: “We have been working really hard with our partner Servelec HSC to develop and implement a new Electronic Patient Record (EPR) system to change the way that we deliver care to our patients in Lancashire.

“As part of this we have been working closely with clinicians in order to build the bridge between their requirements and the use of information technology.”

The trust said the RiO EPR system would support clinical staff at the Trust to provide higher quality care by enabling access to timely and more accurate information about patients. It will also help support clinical decision-making and ensure “a joined-up approach is taken at all times.”

The Community Neuro and Stroke Service was the first to go live with the RiO EPR in February.

Helen Farmer, Community Neuro Service Manager at Lancashire Care NHS Foundation Trust said: “It is well recognised that the use of information technology is key in enhancing care and improving healthcare.

“The roll out of the new RiO Electronic Patient Record (EPR) system has gone really well within the Community Neuro Team, with the EPR replacing two of the systems that we were previously using within the team.

“This means that all of our patient records and information shared by clinicians is saved securely in one place. This has resulted in an easier hand over process for our staff, and also has supported continuity of care for the patients who access our service.”

The Learning Disabilities and Eating Disorders services will go live on RiO in May 2018.