NHS Direct to close next March
NHS Direct announced today that it will “cease operations” at the end of March 2014 and that its services will be commissioned to other organisations.
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NHS Direct faces uncertain future
Ambulance trusts and GP out-of-hours providers will take over NHS 111 services from NHS Direct by the end of November.
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Dial 111 for an emergency
It’s been another bad week for NHS 111. Lis Evenstad reports on a service that is becoming a by-word for modern government failure.
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Inquiries needed into NHS 111 ‘disgrace’
The government should announce a parliamentary inquiry into the chaotic contracting and deployment of NHS 111, a BMA spokesperson says.
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NHS Direct withdraws from 111
NHS Direct is withdrawing from all of its NHS 111 contracts saying they are “financially unsustainable”.
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NHS Direct 0845 closure costs £70m
The decommissioning of NHS Direct’s 0845 telephone service in favour of NHS 111 has cost nearly £70m, says a National Audit Office report.
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NHS Direct cancels 111 contracts
NHS Direct has cancelled contracts to provide NHS 111 in North Essex and Cornwall and revealed that all of its 111 contracts are “financially unsustainable”.
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NHS Direct plunges into red
The on-going crisis in the roll-out of the NHS 111 service has pushed NHS Direct into deficit just one month into the financial year.
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CareConnect for real-time feedback
NHS England is running a real-time feedback service for patients starting in London and the North East of England.
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NHS 111 service OrQestrates PDS
The North East Ambulance NHS Foundation Trust has bought Quicksilva’s orQestra to give staff working on its 111 service real-time access to the NHS Personal Demographic Service.
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