Coventry and Warwickshire Partnership selects TPP for EPR
- 4 June 2025
- Coventry and Warwickshire Partnership NHS Trust has confirmed TPP as the supplier of its electronic patient record (EPR)
- TPP's SystmOne EPR will be centred around three key aims: enhancing patient care, empowering people, and building a system with a strong foundation for future advancements
- Development of the EPR has been clinically led, with 62 clinical and operation staff involved in its procurement.
Coventry and Warwickshire Partnership NHS Trust (CWPT) has confirmed that TPP will supply its new electronic patient record (EPR), following a “rigorous tender process”.
In a blog post published on 25 May 2025, CWPT said that the SystmOne EPR is intended to ensure patients receive “more personalised, timely and coordinated care” by giving clinical teams instant access to up-to-date information.
Peter Newton, director of digital and informatic services at CWPT, said: “This is a significant step toward improving the experience and safety of our patients.
“While this is a digital project, the true benefits will be felt at the point of care; where clinicians will have quicker, easier access to the information they need to make well-informed decisions, leading to better patient outcomes.”
The EPR will be centred around three key aims: enhancing patient care, empowering people, and building a system with a strong foundation for future advancements.
Dr Richard Onyon, chief medical officer a CWPT, said: “Real-time access to a full picture of each patient’s health will dramatically improve patient outcomes.
“Clinicians will be empowered to make informed decisions quickly, improving care and reducing unnecessary delays or duplication.
“The trust’s new EPR will be a foundation for future innovation, supporting the delivery of high-quality, responsive care across mental health, learning disabilities, community, and specialist services.”
The development of the EPR has been clinically led, with 62 clinical and operation staff being actively involved in its procurement.
Julie Frake-Harris, chief operating officer and senior responsible officer for the new EPR at CWPT, said: “This investment will enable our staff to spend less time navigating systems and more time focused on patients.
“With real-time data at their fingertips, our teams will be able to act faster, reduce errors, and tailor care more effectively to each individual accessing our services.
“Our EPR journey is a cornerstone of our digital transformation; one that keeps patients and their experience at the heart of change, providing a healthier future for our citizens through smarter technology.”
More than 90% of NHS trusts now have an EPR system in place and the remaining trusts are on track to have an EPR or the EPR will be in delivery by March 2026.
NHS England awarded a ‘tiger teams’ contract worth £13.3 million to consultancy firm KPMG to support trusts unlikely to meet the March 2026 EPR target.
Sussex Community NHS Foundation Trust awarded a 10-year EPR contract extension to TPP in August 2024, worth almost £6.3 million.
In March 2024 it was reported that Frank Hester, founder and chief executive of TPP, allegedly made racist remarks inciting violence against Diane Abbott, Labour MP for Hackney North and Stoke Newington.
At Digital Health Rewired 2024, an open letter was launched in response to Hester’s comments, condemning racism and discrimination and pledging commitment to develop an ‘equity charter’ for the digital health industry.
The Equity Charter was formally launched at Digital Health Rewired 2025, sharing 10 principles to tackle discrimination in the sector.
