Nottingham University Hospitals NHS Trust (NUH) has gone live with System C’s orders and results software.

The Medway Order Communications system for radiology, pathology and other diagnostic ordering and result viewing is being used by staff at Nottingham City Hospital and Queen’s Medical Centre (QMC).

An average of over 20,000 orders are being placed per week, with 1,123 of those in the first 24 hours. It is anticipated the new system will handle around 4,000 orders and 38,000 results per day.

The new solution is part of the trust’s Medway EPR and replaces its in-house NotIS order communications system.

It is hoped the new system will allow clinicians to benefit from faster, more efficient requesting, viewing and messaging of information.

Jeremy Lewis, consultant in acute medicine and chief information officer (CCIO) at NUH, said: “Clinicians have taken to the system quickly and are already benefiting from an improved user experience.

“A big element of the success is Medway’s ability to integrate seamlessly with other clinical systems. From within a patient’s record on Medway we have contextual links to NotIS for reviewing historical results; our Digital Health Record system for reviewing scanned documents and letters; CareCentric our shared record system; and our PACS system, all without having to log on or search for the patient separately.”

Features of the system include results views, including lists, grids and graphing, which is designed to allow clinicians to review information in a manner that maps to their workflow.

Its summary views provide immediate access to important information, including which orders have been placed and their result statuses. In addition, the software automatically records when a result has been viewed, and will allow results acknowledgement when this goes live.

Markus Bolton, joint chief executive of System C, said: “We have recently rebuilt our order communications system and this is one of several trusts to go-live with the new version.

“It’s great to see the software bedding in so quickly and it being used to the trust’s benefit.”