Online tool DrDoctor is to be trialled across more NHS hospitals in England.
The technology allows patients to book and change medical appointments online, receive text reminders and provides access to maps to guide patients to the right department in hospital.
Patients can also fill in medical forms before they arrive and receive appointment letters digitally via the platform.
DrDoctor is already used in ten hospitals, including Guy’s and St Thomas’ NHS Foundation Trust and Frimley Health NHS Trust. It will soon be trialled in 11 more across the country.
These NHS sites have been specially selected to test the impact of DrDoctor across a variety of hospitals, from small specialist sites to large inner-city establishments, with plans to begin the pilot by March.
Simon Stevens, chief executive of NHS England, said: “As the NHS develops its long term plan we will be looking to new technology to drive improvements in patient care and improve our efficiency.
“This technology has the potential to be a triple win for the NHS by making life easier for patients, saving money and improving appointment efficiency.”
NHS England suggests that DrDoctor can save each hospital £2m a year by reducing the number of missed appointments and cutting down on postage costs.
DrDoctor was part of DigitalHealth.London’s accelerator programme, which aims to speed up the adoption of technology in London’s NHS by working with start-ups and SMEs toward solutions that address the most pressing challenges facing the health service.
Sam Roberts, director of innovation and life sciences at NHS England, said: “The NHS is always open to new technologies and today we have put our money behind our intentions by directly funding these tools.
“Promising innovations often struggle to gather the evidence they need to enable their rollout in the NHS, which is why it so important we have programmes like this to allow us to gather the evidence we need to help spread the use of new technologies that can save money and improve care for patients.”
In April, DrDoctor partnered up with Intouch with Health to deliver an outpatient portal that can be integrated with trust PASs.